Prescriptions

Ordering Repeat Prescriptions

You can order your repeat prescriptions by:

  • Using the NHS App
  • Using our GP online system: EMIS Access
  • Fill out a repeat prescriptions request form
  • Bring or post the paper form to the surgery (enclose a SAE if you want it posted back to you.

We no longer accept repeat prescription requests by telephone unless you are housebound and then we ask if you could ring after 14:00. 

Please allow 48 working hours for prescriptions to be processed and ready for collection.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 days after you have ordered it.

You can phone us on 01706 641409 or your pharmacy to check if they have your medication.

If a certain medicine is out of stock, ask the pharmacist if there is a different one available then let us know so we can prescribe it.

Nominating a pharmacy

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • By using the NHS app
  • At your GP practice
  • At any pharmacy that accepts repeat prescriptions

To find a pharmacy near you click here.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery.

Do not put it in your household bin or flush it down the toilet.

Prescription charges

Find out more about prescription charges on nhs.uk.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

  • Send us a non-urgent query via Patchs
  • Phone us after 10am

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • Coughs
  • Colds
  • Sore throats
  • Tummy trouble
  • Aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.