Access the online appointment system

Appointments — Telephone 01706 641409

We operate an advanced access appointment system. Some appointments may be booked up to 3 months in advance.

Some appointments may be booked on-line.  You need to call into the surgery first so that we may give you a password and user id. 

Click here to access on-line booking

You may make an appointment by phoning or calling in the surgery between 8 00am and 6.30pm. Please remember that appointments are for one patient only. If you find that you no longer need your appointment, please tell us so that it can be given to someone else.  You can cancel your appointment by phoning the surgery or in the on-line appointments section.

GENUINELY URGENT CASES WILL ALWAYS BE SEEN ON THE SAME DAY,

BUT NOT ALWAYS BY A DOCTOR OF YOUR CHOICE.

Home Visits

If possible please try to telephone reception before 10:00 if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

If possible please inform the receptionist of the nature of the problem  AND IF IT IS URGENT please specify this so that the doctors can plan their visits efficiently and appropriately.

Please remember that 4 patients can be seen in the surgery in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.

For home visits telephone 01706 641409 BEFORE 10 00AM

Telephone Access   01706 641409/358755

The doctors/nurses are available for patients who would prefer to have a telephone consultation where this is appropriate.

If you would like to speak to a doctor/nurse but do not feel that an appointment is necessary please telephone the surgery and ask the receptionist for a telephone consultation appointment. The receptionist will take your number and give you a time when the  doctor or nurse will ring you back.

The doctor/nurse may still want you to make an appointment after discussing your problem on the telephone.

Test Results

You may call reception to enquire about your test results.

Please note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

You will be asked at the time of your test to contact the surgery after a few days so that you can be informed of the result.  Please try to call AFTER 2PM when the telephone lines should be less busy.  It is your responsibility to check the outcome of your tests and to make an appointment to discuss them with your doctor if your are advised to do so.

IT IS VERY IMPORTANT THAT YOU CONTACT THE SURGERY AND OBTAIN YOUR TEST RESULTS AS WE DO NOT ROUTINELY CONTACT PATIENTS WITH RESULTS